I'd Rather Be Writing Podcast: Playing a product design role as a content designer -- podcast with Jonathon Colman

Tom Johnson Tom Johnson 8/24/20 - Episode Page

In this podcast, I chat with Jonathon Colman about an innovative work model they implemented at Intercom with content designers. In their experimental model, content designers were allocated to one project only, and they expanded their roles to include not only content design but product design as well. These content/product...