AI Hustle: News on Open AI, ChatGPT, Midjourney, NVIDIA, Anthropic, Open Source LLMs: Kaiser Permanente Joins Forces with Nabla AI Copilot During Worker Strike

Jaeden Schafer & Jamie McCauley Jaeden Schafer & Jamie McCauley 10/12/23 - Episode Page - 8m - PDF Transcript

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Like I mentioned right now, 75,000 workers from Kaiser Permanente, one of the largest

healthcare giants in the United States, have initiated a historic three-day strike.

They're doing this for overstaffing burnout and wage issues.

This is a really surprising pivot in, I think, a strategy, essentially.

The healthcare giant right now is partnering with NABLA, who is an AI healthcare startup

coming from Paris.

They're doing this to harness an AI assistant, essentially to try to do this to help doctors

and clinicians in curbing their administrative hours.

And NABLA's flagship product is Copilot, and it was introduced earlier this year, and it's

set to make its debut among Kaiser Permanente's physicians in Northern California.

So with an initial reach of 10,000 doctors, this AI assistant offers to essentially transcribe

conversations, assisting in administrative tasks like note-taking.

And while the service is optional, its success might pave the way for a broader U.S. rollout.

Now, this is actually, I've talked to a number of people on the podcast.

If you've listened to some of my recent podcasts, I've had some people on talking about healthcare,

and this specifically is an area that a lot of people are very interested in.

I've recently talked to some people over at Fusion Fund who are investing in some companies

doing some similar things.

So this is a very big area, and I think it's going to be incredibly profitable.

And here's the other thing for people that are like, hey, well, is this AI displacing

doctors and stuff?

Number one, we have 75,000 people at Kaiser Permanente on strike right now because of

being overworked.

So I think there's a major shortage.

A lot of these people are dealing with burnout and being overworked and whatnot.

And I think these AI tools really are going to come in and help, especially for doctors

that have a lot of really incredibly important things they need to do and taking notes, record

keeping, some of the more mundane, time-consuming, repetitive tasks do not need to be done by

someone with their skill set.

And so leave that to AI and allow them to really focus on giving their patients the

best care.

So I think that's not controversial and super, super awesome and definitely is a net benefit

to all of society.

So this partnership that they're doing right now is kind of, you know, I think it has been

influenced by a two-week pilot, which was conducted back in August.

And I think this is suggesting kind of the ongoing labor dispute may have expedited the

formation of this deal essentially between these two companies, right?

For clarity, neither party has intentions of replacing clinical work done by professionals

with AI, but I still think that the health tech arena is definitely no stranger to advancement.

So another notable name is CORTY and they have raised around $60 million to refine their

AI assistant designed to help clinicians in patient assessments with its services already

reaching I think over 100 million patients annually, which is obviously very, very phenomenal.

I think it's evident that AI's integration in health care is on the rise.

The persistent issue in health care is burnout right now.

And this is resulting from administrative tasks that follow patient consultations.

These hours of added work are kind of termed quote unquote, pajama time, as it often extends

into late night hours and just takes like a lot of time.

I have family members that are doctors.

And I've heard firsthand how this is quite a challenge for sure.

So NABLA's solution co-pilot serves as kind of a virtual sidekick and by listening to

interactions and aligning them with supplementary documents, it converts data into actionable

items like prescriptions, consultation summaries and appointment letters.

The pilot showcased a significant reduction in 1.5 hours in daily administrative tasks

for physicians that were actually using it.

And initially it was built on GPT-3, but co-pilot now primarily operates on NABLA's proprietary

LLM.

Actually, I think a really cool strategy that I recommend really serious companies take

and that is, you know, build your demo, build your prototype, get your product market as

soon as possible.

So you grab an API to open AI.

But if you have a lot of your own data, if you have a large skill set, if you have the

budget, you know, building proprietary LLMs really does help you to do things that are

very specialized, do things that your competitors cannot do and really kind of sets yourself

up with a moat and some, you know, very serious value add for your users.

And of course, your investors will be thrilled about it.

So I think it occasionally leverages GPT-4, the NABLA's thing, and it does that to cross-check

its processes.

So it's kind of interesting, right?

They have their own LLM and then they also use GPT-4 to kind of cross-check.

So Alexander LeBron, NABLA's CEO and founder endorsed GPT-4 as the current quote-unquote

gold standard in the domain.

LeBron, who's a veteran in virtual assistance and natural language processing, has a stellar

track record of entrepreneurial success making him, I think, like he's a fairly notable figure

in the tech community.

They have advisors like Yan LeCun, who of course is Meta's main AI guy.

And then I think they are also, they have ventures, they're essentially venture backed

by a bunch of seasoned experts in the space.

So in any case, to date, NABLA has accumulated, I think, $23 million of investments.

They have some notable backers from Tony Fidel, FirstMin, Capital, and Artemis.

I think as a company is really kind of looking forward to future endeavors, you know, new

investment discussions are apparently already underway.

So I'm going to bring you all of the latest news and everything that's happening as they

continue to progress.

Very interesting company.

And I think, you know, this is a very disruptive time for healthcare and a lot of other industries.

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podcasts and I'll see you tomorrow.

Machine-generated transcript that may contain inaccuracies.

Explore the unexpected alliance between healthcare giant Kaiser Permanente and Nabla AI Copilot, as 75,000 workers stage a strike. In this episode, we uncover the details of this unique partnership and its implications for both healthcare and labor relations. Join us for a deep dive into this unprecedented situation and its impact on the industry!


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